Our People
We truly believe that it's our people that make the difference — and it's them that makes HBS the industry leader in customer service. Happy people make happy customers, that's our simple ethos!
Directors
Tim Doouss
CEO
Started: June 1977
Favourite HBS Product: eziGLIDE TriGrip Pencils
Hobbies & Interests: Spending time with the family and grandchildren. I also enjoy outdoor activities and will undertake a walk most weekends.
Directors
Selwyn Doouss
Director of Sales & Marketing
Started: February 2004
Favourite HBS Product: Flying Colours Exercise Books
Hobbies & Interests: I enjoy spending time with my wife and three children, just don’t do enough of it! I enjoy the gym, general fitness, sports and the outdoors. When chilling it's a good BBQ, cheese and something to go with it would be red wine, smokey malt whisky or strong ale.
Directors
Jared Doouss
Director of Finance & Operations
Started: August 2008
Favourite HBS Product: eziGLIDE TriGrip Pencils
Hobbies & Interests: There's nothing like bagging a fine Welsh peak followed by a glass of good red wine and some fine cheeses overlooking a spectacular coastal view.
Directors
Cliff Henry
Head of Furniture
Started: August 1999
Drivers
Abu Lugolobu
Driver
Started: September 2024
Favourite HBS Product: eziGLlDE highlighters
Hobbies & Interests: Football
Drivers
Aidan Barry
Driver
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IT
Alistair Brazier
IT Software Support Analyst
Started: September 2025
Favourite HBS Product: eziGLIDE Ballpoint pen
Hobbies & Interests: I like cooking (and then subsequently eating) curries, watching football and spending time with my cockapoo dog.
Finance
Andrew Cane
Credit Control
Started: January 2018
Favourite HBS Product: eziGLIDE Pencils
Hobbies & Interests: Walking, gardening, geography and travel. I also enjoy visiting Scotland to spend time with my grandchildren. Their fish and chips are good as well!
Sales
Arun Banarse
Business Development Executive
Started: March 2026
Favourite HBS Product: lamX Gloss Laminating Pouches
Hobbies & Interests: I enjoy watching and playing sports, cricket and hockey in particular! Also going out for food with friends.
Sales
Ben Labi
Key Account Manager
Started: July 2025
Favourite HBS Product: eziGLIDE pens
Hobbies & Interests: Football, gym, gaming
Drivers
Bernard Ngaruiya
Driver
Started: November 2024
Favourite HBS Product: QuickStick Blue Tack
Hobbies & Interests: Jogging, listening to music and learning new things
Purchasing
Brooklyn Saltmarsh
Purchasing Coordinator
Started: January 2024
Favourite HBS Product: Durabook Exercise Books
Hobbies & Interests: I love to travel and explore new places, meet new people, and finding & tasting every street food market possible!
Warehouse
Cata Dolhascu
Head of Operations
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Warehouse
Catalin Lazar
Warehouse Operative
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Sales
Claire Airey
Account Executive
Started: November 2020
Favourite HBS Product: eziGLIDE Retractable Gel Pens
Hobbies & Interests: I love vintage and retro fashion, spending time with my family and the occasional beach holiday!
Marketing
Clare Dixey
Marketing Manager
Started: September 2022
Favourite HBS Product: eziGLIDE Ballpoint Pen
Hobbies & Interests: Outside of work I am an artist, inspired by the local coastline. I love cooking and trying new recipes and flavours and sharing them with family and friends, as well as going to the gym and practising yoga.
Warehouse
Daniel Lasslett
Warehouse Supervisor
Started: September 2025
Favourite HBS Product: eziGLIDE Ballpoint Pens
Hobbies & Interests: I enjoy spending time with family and friends and going to different countries with my partner, summer bbq’s, going to the gym and playing golf with mates (especially the 19th hole for a beer)
Drivers
David Kihara
Driver
Started: September 2024
Favourite HBS Product: eziGLIDE Gel Pen
Hobbies & Interests: Swimming and football
Drivers
David McIlroy
Driver
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Sales
Delsaux Henry
Account Manager
Started: —
Finance
Dylan Pye
Finance Manager
Started: August 2018
Favourite HBS Product: Quickstick Gluesticks
Hobbies & Interests: I enjoy socialising with friends and family and watching sports! I also like to pot some balls on the green baize with a very large bag of crisps!
Warehouse
Elena Constantinescu
Warehouse Operative
Started: August 2024
Favourite HBS Product: Eziglide handwriting pens
Hobbies & Interests: Travelling
IT
Geraint Nichols
IT Manager
Started: February 2024
Favourite HBS Product: eziGLIDE TriGrip Jumbo
Hobbies & Interests: If I'm not tinkering with my classic VW campervan or down at the boat club working on the boat you'll find me at home building, fixing or improving something around the house. I'm also partial to photography when I have the time.
Drivers
Glyn Rees
Driver
Started: April 2014
Favourite HBS Product: eziGLIDE Handwriting Pen
Hobbies & Interests: I like to spend time with family and friends, walking my dog and watching F1. I'm also getting back into model making.
Sales
Harry Kemp
Key Account Director
Started: March 2023
Favourite HBS Product: A4MyCopy Copier Paper
Hobbies & Interests: I enjoy personal development, the gym, reading, networking and interior design. Watching the England rugby team, escaping to the Lake District and spontaneous road trips are also big favourites.
Sales
Hayley Emmett
Account Executive
Started: March 2025
Favourite HBS Product: eziGLIDE Retractable Ballpoint Pen 5Pk Assorted
Hobbies & Interests: I enjoy spending time with family and friends, staying active — particularly boxing — and escaping to hot, sunny destinations whenever possible.
Sales
Isobel McInnes
Business Development Executive
Started: March 2026
Favourite HBS Product: eziGLIDE Ballpoint pen
Hobbies & Interests: I love all things fitness, especially HYROX training and running. Outside of work and training, you'll usually find me chasing the sunshine on holiday or spending quality time with friends and family.
Sales
Jack Bedford
Account Executive
Started: March 2025
Favourite HBS Product: A4 MyCopy Executive
Hobbies & Interests: Outside of work, I enjoy long walks with my dog, a good round of golf, and the challenge of a competitive game of chess.
Sales
James O'Malley
Key Account Manager
Started: November 2012
Favourite HBS Product: Quick Stick Glue
Hobbies & Interests: Love spending quality time with my family, playing with my boys, enjoying anything to do with music. You'll often find me trying new restaurants/pubs, walking the dog, or heading out on the water for a bit of kayaking in the summer.
Purchasing
Jasmine Peck
Purchasing Coordinator
Started: November 2019
Favourite HBS Product: eziGLIDE Purple Retractable Ballpoint Pens
Hobbies & Interests: I like reading, quality time with my children, seeing friends and supporting women through pregnancy, birth and postpartum as a doula
Customer Care
Katy Marshall
Customer Care
Started: September 2015
Favourite HBS Product: eziGLIDE Ballpoint pen
Hobbies & Interests: I love spending time with my 2 children and husband. I enjoy summer days, good food and wine!
Marketing
Kerenza Webberley
Marketplace Executive
Started: August 2019
Favourite HBS Product: Kaskad Coloured Paper & Card
Hobbies & Interests: I enjoy socialising, visiting new places and playing sports.
Customer Care
Kukila Patel
Customer Care
Started: February 2011
Favourite HBS Product: eziGLIDE Pens
Hobbies & Interests: I enjoy cooking, listening to music and being part of the HBS Family!
Purchasing
Lee Cannata
Procurement Manager
Started: April 2025
Favourite HBS Product: Trademaster Pencil
Hobbies & Interests: I enjoy game fishing, exploring new places and spending quality time with my family.
Sales
Liam Whitehead
MAT Consultant
Started: September 2025
Favourite HBS Product: eziGLIDE Handwriting Pen
Hobbies & Interests: I enjoy spending time with my wife and daughter, summer BBQs, winter pub lunches and playing football on Saturdays whilst my knees still let me!
Sales
Noah Lister
Business Development Executive
Started: March 2026
Favourite HBS Product: Quickstick Adhesive Blue Tack
Hobbies & Interests: Football, American Football, Basketball and Cooking
Drivers
Olalekan Busari
Driver
Started: September 2020
Favourite HBS Product: Mycopy Copier Paper
Hobbies & Interests: Eating and sleeping! I love the HBS BBQs and then a long sleep afterwards!
Drivers
Peter Henry
Driver
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Sales
Peter Tolfts
Key Account Manager
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Warehouse
Petronela Macariu
Warehouse Manager
Started: April 2020
Favourite HBS Product: eziGLIDE Ballpoint Pens Black
Hobbies & Interests: I love to help people and I love my job.
Customer Care
Sarah Baxter
Customer Services
Started: April 2022
Favourite HBS Product: eziGLIDE Pink TriGrip Ballpoint Pens
Hobbies & Interests: I live for holidays! Lots of sunshine, family time and cocktails. I also enjoy reading, days out with the family and catching up with friends.
Customer Care
Sarah Utton
Furniture Executive
Started: April 2022
Favourite HBS Product: Quickstick Adhesive Blu-Tack
Hobbies & Interests: I enjoy spending time with family and friends, hosting BBQs, and socialising. I also love to travel and explore new places whenever I get the chance.
Drivers
Seb Lungu
Driver
Started: September 2018
Favourite HBS Product: eziGLIDE Drywipe Markers
Hobbies & Interests: I enjoy bowling and relaxing with family. I also like visiting my home country Romania.
Drivers
Sebastian Vavuruc
Driver
Started: September 2011
Favourite HBS Product: A4 paper
Hobbies & Interests: I enjoy watching football.
Sales
Stewart Smith
Account Executive
Started: September 2024
Favourite HBS Product: eziGLIDE ballpoint range
Hobbies & Interests: I am an avid painter and reader of fantasy and sci-fi novels.
Customer Care
Tom Galvani
Customer Care
Started: December 2025
Favourite HBS Product: EziGlide Highlighters
Hobbies & Interests: I volunteer to run a kids model making club, and dedicate a couple of evenings a week to an adults only model making club to aid with mental health and wellbeing.
Sales
Tom Jermyn
Account Manager
Started: November 2024
Favourite HBS Product: eziGLIDE Jumbo TriGrip HB Pencils
Hobbies & Interests: I squeeze in as much squash as my legs can handle, all in an effort to balance out my love of cooking and indulging in cuisines from every corner of the world.
Warehouse
Valentin Rusu
Warehouse Operative
Started: April 2025
Favourite HBS Product: Exercise Books
Hobbies & Interests: Sport & learning
Drivers
Vasile Mihai
Driver
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Sales
Vickie Atkins
Account Executive
Started: September 2013
Favourite HBS Product: HB eziGLIDE Pencils
Hobbies & Interests: Travelling abroad with my husband, book club with the girls (wine club actually!), cooking.
Sales
Wayne Macnamara
Sales Team Leader
Started: September 2019
Favourite HBS Product: eziGLIDE Pencils
Hobbies & Interests: I have 4 children which keeps me busy. Huge football fan. I play Padel regularly with friends and colleagues and enjoy paddle boarding with my children. I can talk Horology all day!
Marketing
Will Hubbard
Ecommerce Marketplace Manager
Started: November 2025
Favourite HBS Product: eziGLIDE Gel Pens
Hobbies & Interests: Cooking, photography, and various musical instruments.
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